We want everyone to be able to shop with us, including people who use a screen reader, a keyboard, voice control, zoom or other assistive technology.
Our goal
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, level AA. We test our pages with automated tools and by hand, and we fix problems as we find them.
What we have done
- Text descriptions for our product photos
- Color contrast that meets WCAG AA, and options that are shown by more than color alone, such as color names under color choices
- A "Skip to content" link, visible keyboard focus, and pages you can use with a keyboard
- A pause button for moving text, and pages that follow your device's "reduce motion" setting
What we are still working on
- Some customer videos do not have captions yet.
- Some product gallery photos still have short text descriptions. We are making them more detailed.
- Some product photos contain text, such as size charts. The same facts are in the product description or in the photo's text description.
- Some parts of our site come from other companies, such as checkout, payments, reviews and chat. We ask these partners to make their parts accessible.
We will help you order
If any part of our website is hard to use, contact us. We will help you place your order, with the same prices and offers you see on the website.
- Email: support@thegroovd.com (please write "Accessibility" in the subject line)
- Contact form: thegroovd.com/pages/contact
We reply within one business day.
Tell us about a problem
Please tell us the page address and what went wrong. We will reply, fix what we can, and let you know when it is fixed.
About this statement
Written on October 19, 2026. Last reviewed on October 19, 2026. Our company details and addresses are at the bottom of every page.
