Shipping timeline
United States 7-15 Business Days
Australia 7-15 Business Days
New Zealand 7-15 Business Days
Canada 7-15 Business Days
United Kingdom 7-15 Business Days
Tracking Number
As soon as your order is shipped, you will receive a tracking number via email. If you have not received it, don't hesitate to get in touch with us at support@thegroovd.com.
Standard shipping processing time
All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or phone.
FOR ADDITIONAL QUESTIONS OR CONCERNS, CONTACT US AT SUPPORT@THEGROOVD.COM
If you do not see our response in your inbox after 24 hours of sending your email, please check your junk and trash folders, too.
